Returns

If for some reason you want to return a product you bought, you have 30 days from the moment you receive the package.

Return instructions
- the product should not be used by a cat.
- Complete and attach a RETURN FORM to the shipment.
- Pack the product being sent back securely. Remember that Cotec products are heavy and require proper protection during shipping.
- Send the package(s) to: COTEC.PET, Partyzantów 11, 41-200 Sosnowiec, [email protected], tel. 600,994,312.

We have a maximum of 7 days from the receipt of the shipment for the refund, but we usually do it without delay (7 days is a guarantee in the event of unforeseen technical problems, e.g. failure of the banking system).